Address

Advanced Audiology Concepts, 8897 Mentor Ave.,
Mentor, Ohio 44060

Opening Time

Monday - Thursday: 9:00 A.M - 5:30 P.M. Friday: 9:00 A.M. – 4:30 P.M.

AboutAdvanced Audiology Concepts

                                                  May 4, 2020

We’re re-opening on May 18, 2020

Thank all of you for your patience and willingness to stay home. We are pleased to let you know that we are getting ready for your return to our office.  COVID-19 is changing many things about how we interact and of course that means we have to do things a bit differently in the office. When you come in, you’ll see changes to the office and to our routines. We’ve updated our infection control procedures to reflect the new CDC guidelines for disinfecting and social distancing. Plus we’ve been limiting who comes into the office to keep it is a safe environment.

Our office hours are same, Monday-Thursday from 9-5:30 and Friday 9-4:30. We are scheduling appointments, starting on May 18, 2020. Please come alone to your appointment unless you need a caregiver. We are happy to have your spouse, adult children or friend be a part of your office visit via speaker phone. Also, please wear a face mask and sanitize your hands when you enter.

The day of your appointment, if you are not feeling well, have had a fever or cold like symptoms with two week prior to your appointment or if you have been exposed to someone with COVID-19 within two weeks prior to your appointment, please call and we can reschedule you.

Also, to continue to limit the number of people who come into the office, we are providing curbside service for repairs and cleanings. If you have a problem with one of your aids, or would like them cleaned and checked, please call to schedule a time for curbside service. When you pull into the parking lot, call and let us know you are here. Someone will come to your car and pick up your hearing aids. We’ll take of the problem and when we’re done we’ll bring them out to you in your car. Curbside service is by appointment.

Those of you who wear Phonak Marvel hearing instruments, have a smart phone or tablet, and have access to the internet; we can set up remote support for your follow up visits and fine tuning. First, we need to schedule a phone appointment so that we can help you download the remote support app and pair your hearing aids.

Thank you again for your patience. We are here to support you with your hearing needs. We are looking forward to hearing from and seeing you again.

Life Sounds Great!
Dr. Jane

Life Sounds Great! And you can Enjoy Every Moment. The Hearing Center at Advanced Audiology Concepts brings the best concepts of hearing and hearing aid care to you. With our prompt courteous service there is no hassle and no pressure! It’s really that simple. We’re here to improve the quality of your life … in style! Our friendly compassionate service repeatedly and continuously wins us the title the “Best of The Best”! You are very important and we aim to find personal solutions for your hearing and needs.

 

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